The five dysfunctions of a team summary6/25/2023 Without having aired their opinions in the course of passionate and open debate, team members rarely, if ever, buy in and commit to decisions, though they may feign agreement during meetings.ĭysfunction 4: Avoidance of accountability-ducking the responsibility to call peers on counterproductive behavior which sets low standardsīecause of this lack of real commitment and buy-in, team members develop an avoidance of accountability, the fourth dysfunction. Instead, they resort to veiled discussions and guarded comments.ĭysfunction 3: Lack of commitment-feigning buy-in for group decisions creates ambiguity throughout the organizationĪ lack of healthy conflict is a problem because it ensures the third dysfunction of a team: lack of commitment. Teams that lack trust are incapable of engaging in unfiltered and passionate debate of ideas. This failure to build trust is damaging because it set the tone for the second dysfunction: fear of conflict. Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.ĭysfunction 2: Fear of conflict-seeking artificial harmony over constructive passionate debate Essentially, this stems from their unwillingness to be vulnerable within the group. The first dysfunction is an absence of trust among team members. Dysfunction 1: Absence of trust-unwilling to be vulnerable within the group
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